This is a list of the most commonly asked questions. We update it occasionally, so please check back often to clarify any questions you may have. If you can't find an answer to your question here, feel free to contact us.
1. What is the A.D.J.A. and why is it important?
2. What kind of music do you offer?
3. What can I do to help the DJ?
4. Are You Insured?
5. How much time does it take to setup and teardown the equipment?
6. Will Jumpin Jams show up early to set up for my event?
7. Do Jumpin Jams DJ's take requests?
8. Will Jumpin Jams subcontract my event?
9. How will Jumpin Jams DJ's dress for my event?
10. Who will control the volume at my event?
11. Does Jumpin Jams use professional equipment?
12. Does Jumpin Jams have a backup system in case of equipment failure?
13. What will your equipment look like when set up?
14. Do we need to feed the Jumpin Jams DJ's?
15. Will Jumpin Jams DJ's drink alcohol?
16. Do we need to tip the Jumpin Jams DJ's?
17. How far is Jumpin Jams Music & More willing to travel for an event?
18. May we see Jumpin Jams DJ's in at work before we hire them?
19. Does Jumpin Jams require a retainer fee and a signed agreement?
20. Is my retainer fee refundable?
21. Will Jumpin Jams schedule more than one event on the same day?
22. When is the balance due?
23. Will you meet with me prior to my event?
24. What if my question is not answered here?
25. What is your Privacy Policy? Click Here.
26. What are your Terms of Use & Agreements for this site? Click Here.
What is the A.D.J.A. and why is it important?
The A.D.J.A. is the American Disc Jockey Association. The A.D.J.A. is an important sign to look for when selecting your DJ company. The A.D.J.A. is a national organization that discretely screens all of its members to ensure that they adhere to the professional level of service that the A.D.J.A. promotes nationwide.
What kind of music do you offer?
We have a large music library, ranging from the 1940's through the top 40 hits of today, R&B, Old School, Disco, Rap, Hip Hop, Country, and High Energy Dance. If we do not have a specific song, just let us know within 5 days of your event, and we'll do everything possible to locate the title for you at no cost to you.
What can I do to help the DJ?
The only thing we ask of you is to make sure that someone is there to let us in on time and all paperwork has been completely filled out.. If special arrangements are needed as to where the DJ needs to be setup, those directions would be helpful as well.
Are you insured?
Although we never like to think about something going wrong at your event, keep in mind we are fully insured and everything will be all right!
How much time does it take to setup and teardown the equipment?
On average we like to allow approximately 1½ hours to setup and tear down our equipment (before and after your event). This time does not cost you anything.
Will Jumpin Jams show up early to set up for my event?
We always arrive at least 1 ½ hours early for every event. In many cases, we arrive even earlier to make sure everything is ready to go on time. Once at your event location, we coordinate with photographers, videographers, caterers, and event supervisors to make sure your event runs smoothly.
Do Jumpin Jams DJ's take requests?
Certainly! We play the music that you and your guests want to hear, not what you don't want to hear! If a guest requests a song you have asked NOT to be played or that may be inappropriate, we will politely inform them and lead them to another song more appropriate for your event.
Will Jumpin Jams subcontract my event?
Under no circumstances will Jumpin Jams ever subcontract an event. If we are not available, we will tell you that up front so that you may find an alternative.
How will Jumpin Jams DJ's dress for my event?
We will dress anyway you like from casual to formal. Our goal is not to be a distraction from the event by overshadowing the participants with flashy clothes. It is YOUR event and the focus should be on YOU! If you have any special requests regarding clothing, make sure to put that on your planner.
Who will control the volume at my event?
You will. We don't want to hurt anyone's hearing or offend anyone. Simply tell us if the volume is either too loud or too soft and we will immediately adjust our sound system. For sound during meals, we keep the volume to a level that enables everyone to be able to carry on a conversation without raising their voices. Once the dancing begins, the volume is raised to a level appropriate for your event location.
Does Jumpin Jams use professional equipment?
We use only professional top-of-the-Line commercial sound and lighting equipment from top manufacturers such as:
Speakers from Peavey, Cerwin-Vega, JBL, EV, and Yamaha
Amplifiers from Peavey, Crown, QSC, and Gemini
Audio reproduced on equipment from Stanton, Peavey, Technics, Numark, and Denon
Lighting produced by American DJ, Chauvet, LyteQuest, and Martin
Does Jumpin Jams have a backup system in case of equipment failure?
Jumpin Jams uses a combination of compact discs and digital players. If one system has a problem, we always have a backup ready to go.
What will your equipment look like when set up?
We do our best to minimize the impact of our equipment on your event. We'll try to place our speakers in less visible areas and run our cables as unobtrusively as possible. Photos of our setup may be found on our Photos page. The entire set-up is approximately 9' wide and 5-8' deep. It really isn't as much as it seems. Keep in mind that the location is entirely up to you!
Do we need to feed the Jumpin Jams DJ's?
No. Please let us know via the planner prior to the event whether we will be invited to partake or not so we can prepare ourselves (by grabbing a bite on the way). Please keep in mind that we are at the facility usually a few hours before you arrive and at least an hour after you leave.
Will Jumpin Jams DJ's drink alcohol?
Under no circumstances will our DJ's drink alcohol prior to or during your event. Even if offered, we will not drink. Do not be offended by this! It is our opinion that we are there to do our best to make your event the best it can be.
Do we need to tip the Jumpin Jams DJ's?
Our business is a service industry and as in all others, gratuities are greatly appreciated - however, they are not required.
How far is Jumpin Jams Music & More willing to travel for an event?
We are willing to travel basically anywhere. We initially give you a travel allowance of up to 80 miles round trip. Longer distances may require a per diem based on mileage and may require a hotel stay at your expense. Contact us for more information!
May we see Jumpin Jams DJ's in at work before we hire them?
This depends. We NEVER invite prospective clients to private events nor wedding receptions (Would you want people you didn't invite to show up at your event?). However, if we are at a public function (school dance, festivals, etc), you are perfectly welcome to come and see us. Please let us know so that we can tell you when and where we will be! Please be aware that the majority of our work is taken up by wedding receptions - so there is a good chance that there won't be any public events that will fit within your hiring schedule. We do however have actual footage from some weddings and other events posted on our site (photos page). Keep in mind for the protection of the clients, we have "blurred" faces our in order to protect privacy.
Does Jumpin Jams require a retainer fee and a signed agreement?
Yes. We require a non-refundable $150.00 retainer fee on all events. We will send you an agreement and expect you to return it with your signature and retainer fee within 10 days from the date printed on the agreement. Your date is not officially secure until your retainer fee and agreement is in our hands. Keep in mind; we will not book another event on your day while your agreement is outstanding. If we do not receive your retainer fee and agreement by your due date listed on your agreement, we reserve to rebook the date without notice.
Is my retainer fee refundable?
No. Your retainer fee is non-refundable to protect us from lost bookings due to us scheduling your event. (With exception of Para. 8-a of the agreement)
Will Jumpin Jams schedule more than one event on the same day?
No - unless the events are far enough apart to provide for plenty of time to set-up and tear-down.
When is the balance due?
Within 10 Days prior to your event - NO EXCEPTIONS! We do not feel it is proper to work out payment at events (the last thing you should be thinking about is making sure the DJ is paid!).
Will you meet with me prior to my event?
We'll leave that up to you! If you would like to meet us, we're always willing (for weddings, we recommend this). After you receive your planner, you may decide you want to setup a personal meeting. Most of our customers have discovered that our planners are more than capable of handling most, if not all questions regarding an event. Again, the decision is up to you!
What if my question is not answered here?
If you have read through all of these questions and your question is still not answered, please Contact Us!
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FAQ (Frequently Asked Questions & Answers)
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