CLASS FAQ

Registration and class confirmation
A confirmation email will be sent right after you register. If you do not receive a confirmation within an hour after submitting your registration, please call us to confirm that we have received it. Class placement will be confirmed via email once payment is received.

Payment
All payments must be received on or before the first day of class. If you are going to miss your first class, please be sure that your payment has been sent to reserve your spot. Spots are held upon payment received. Cash, personal check, Visa, Mastercard, American Express, Discover, PayPal and Google Wallet accepted.

Unlimited Makeups
You are welcome to make up any missed class, just email us to let us know when you are coming.

Guests
You may occasionally schedule to bring a guest with a child to class provided there is room. Adult family members and relatives are always welcome.

Inclement weather
During inclement weather, we follow school closings for town that your class is inw. We will always announce a closing on Facebook or Instagram so make sure you follow us at @jumpinjamsmusic for the latest updates. If you have any questions, just give us a call. 

Illnesses

If your child has a fever or isn’t feeling well, it’s probably best for everyone to stay home. Don’t worry, you can make up a class anytime!

Parent Participation
Because these are "parent/caregiver and me" style classes, the more you or the caregiver participate in the classes, the more the child will engage as well. That being said, we realize that this is also an opportunity for positive social engagement for your children (and parents too!). We believe that there can be a happy medium. 

Gift Certificates
Looking for an awesome birthday, Christmas, Hanukah, Mother’s or Father’s Day present? Give the gift of music! Call or email to make arrangements.

Refunds
Tuition fee is fully refundable before the first day of the semester begins. Up until two weeks after semester has begun 50% of tuition fees will be refunded for remaining unattended classes at time of cancellation. No refunds after two weeks.

Compliments, concerns, questions?  Let us know. We look forward to hearing from you!